1. INTRODUCTION 1.1. IMPORTANT NOTICE: These Terms and Conditions set out the terms of the agreement between you and us ("the Agreement") under which we will provide you with access to the information and services we offer from time to time via the SA Sailing management system website located at http://sasms.sasailing.org ("the Site"). It is, therefore, very much in your interests to read them carefully. 1.2. If there is anything in this Agreement that you do not understand then please contact us as soon as possible by calling South African Sailing (http://www.sailing.org.za/default/contact). 2. SUPPLY OF GOODS AND/OR SERVICES IN TERMS OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT 25 OF 2002 ("The Act") 2.1. Insofar as this Agreement falls within the ambit of the Act, the following information is made available to you in respect of the supply of goods and/or services offered for sale, hire or exchange by way of an electronic transaction: 2.1.1. All our contact details are set out in clause 10 below. 2.1.2. Goods and/or Services: The goods and/or services provided through the website are various services which enable you to interact with South African Sailing. These services are offered through third parties that provide their respective services directly to you. We may provide some services directly to you. 2.1.3. Payment: If you elect to purchase goods or services, payment will be made indirectly to third parties in accordance with their payment policy. We may provide some services directly to you. Payments may be made online by credit card, through a payment system which utilises [128] bit encryption, or by virtue of a monthly debit order, or by deduction from payrolls, or by EFT and direct deposits. The payment system allows for review, corrections and withdrawal by you prior to placing final order. 2.1.4. Complaints and Disputes: We invite you to file complaints with us via the "Contact Us" service of the website http://www.sailing.org.za/default/contact or you can contact us by way of the contact details set out in clause 10 below. We do not currently subscribe to any alternative dispute resolution code or mechanism. 2.1.5. Policies: Our policies are set out in this Agreement below. 3. USE OF THE SITE 3.1. You agree to use the Site for lawful purposes only. Without derogating from the generality of the aforegoing, if you should choose to access or use this Site from locations other than the Republic of South Africa, you do so at your own initiative and you are responsible for compliance with applicable local laws. 3.2. You are prohibited from posting or transmitting, by means of reviews, comments, suggestions, ideas, questions or other information through the Site, any content which is, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually-explicit, profane or hateful, or racially, ethnically or otherwise objectionable content of any kind, which includes but is not limited to: 3.2.1. any content that encourages conduct that would constitute a criminal offence or give rise to civil liability, or otherwise violate any applicable local, provincial, national, or international law; or 3.2.2. any content that constitutes an invasion of privacy; or 3.2.3. any content that is an infringement of any intellectual property right; or 3.2.4. any content that contains software viruses; or 3.2.5. any content that constitutes a political statement, commercial solicitation, or "Spam". 3.3. Although SAS Member management does not purport to review (nor is it under any obligation to review) any submitted content, it reserves the right to remove any content from the Site where it deems such content, in its sole and absolute discretion, to be an infringement of Clause 1 or harmful in anyway whatsoever. Should you place on or submit to the Site any such harmful content or should you breach any clause in these Terms and Conditions, SAS Member management may immediately terminate and/or suspend your access to all or parts of the Site, without any further notice to you. 3.4. You warrant that: 3.4.1. you own or otherwise control all rights to any and all content that you may submit to the Site; 3.4.2. any use of such content will not cause injury or harm to any person or entity; and 3.4.3. you will indemnify SAS and/or its affiliates, directors, officers and employees, for any and all claims of whatever nature resulting from the submitted content. 3.5. By submitting reviews, comments and/or any other content (other than your personal details) to SAS Member management for posting on the Site, you automatically grant SAS and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable right and licence to use, reproduce, publish, translate, sub-licence, copy and distribute such content in whole or in part worldwide, and to incorporate it in other works in any form, media, or technology now known or hereinafter developed for the full term of any copyright that may exist in such content. Subject to this licence, you retain any and all rights that may exist in such content. 3.6. The following activities on or through the Site are expressly prohibited: 3.6.1. Any non-personal or commercial use of any robot, spider, other automatic device or technology, or manual process to monitor or copy portions of the Site or the content contained thereon, without the prior written authority of SAS; and 3.6.2. The collection or use of any listings, descriptions, and/or price lists from the Site for the benefit of a competing merchant that supplies products comparable to those offered on the Site; and 3.6.3. Any use or action that imposes an unreasonable or disproportionately-large load of traffic on the Site, or otherwise interferes with the proper and timely functioning of the Site; 3.6.4. any attempt to gain unauthorised access to the Site or its related systems or networks; 3.6.5. accessing the Site for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purpose; and 3.6.6. the reverse engineering or decompiling of the Site to: (i) build a competitive product or service; (ii) build a product using similar ideas, features, functions or graphics of the Service; (iii) copy any ideas, features, functions or graphics of the Site. 3.7. You are responsible for maintaining the confidentiality and security of your User Name and Password for access to the Site and you accept full liability for all activities that occur on or related to the Site under your User Name. You may not: 3.7.1. impersonate another User or any third party; and 3.7.2. provide false information to gain access to the Site. 3.8. All event registrations and/or entries are subject to confirmation from either SAS or the event organisers. Your confirmation will be subject to event-specific minimum criteria being met. 4. INTELLECTUAL PROPERTY 4.1. All content included on this web site, such as text, graphics, logos, buttons, icons, images, photographs, audio clips, databases and software ("the Content"), is the property of SAS or its content suppliers and protected by South African and international copyright laws. Furthermore, the compilation (meaning the collection, arrangement, and assembly) of all content on this web site is the exclusive property of SAS and is protected by South Africa and international copyright laws. 4.2. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, except as permitted by the fair use privilege under the South African copyright laws or without the prior written permission of SAS or the copyright owner. 4.3. You may not "mirror" any content contained on the Site on any other server unless with the prior written permission of SAS. 4.4. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Site, provided that the link does not portray SAS, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any SAS logo or any other proprietary graphic or trademark whatsoever as part of the link without the express written permission of SAS, its affiliates and/or content suppliers. 4.5. All trademarks are and shall remain the exclusive property of SAS. 4.6. The unauthorised submission, removal, modification or distribution of copyrighted or other proprietary Content is illegal and could subject you to criminal prosecution as well as to personal liability for damages. 5. LIMITATION OF LIABILITY 5.1. You should note that various elements of the SAS Member management Service are not provided by us but instead by other companies. We are therefore unable to guarantee that such products and services or any websites accessible via the SAS Member management Service are virus- or error-free. We therefore caution you to check all emails, attachments and files before downloading them. 5.2. Your dealings with, and interest in, promotions, services or merchants found via the SAS Member management Service are solely between you and the person with whom you are dealing unless we expressly state otherwise in writing. 5.3. We, or merchants and content providers found via the SAS Member management Service, may provide links to other websites or resources. We are unable to accept, and do not accept, responsibility for these websites or resources; nor have we endorsed their content, products or services merely because they are accessible via the SAS Member management Service. 5.4. While we make all reasonable efforts to ensure that all information provided by us in connection with the SAS Member management Service is accurate at the time of its inclusion on the Site, you acknowledge and understand that there may be errors, inaccuracies or omissions in respect of which we exclude all liability. We make no representations, guarantees or warranties of any nature whatsoever concerning the information included on our web pages (including, but not limited to, links to third parties' web pages). You shall be solely responsible for any decisions or actions you take based on the information contained on such web pages. 5.5. Information provided by SAS Member management does not constitute legal or professional advice and should not be relied upon as such without taking independent advice. 5.6. While we take all reasonable steps to safeguard the security of any information you input or send to us in connection with the SAS Member management Service, by using secure services and encryption technology where we deem appropriate, we accept no responsibility or liability whatsoever for any damages that you may suffer as a result of the breach of confidentiality of such information. 6. OUR LIABILITY TO YOU 6.1. We shall not be liable to you in contract, delict (including for negligence) or otherwise: 6.1.1. for any amount in respect of any damage or loss arising from the consequences of viruses received by you via the SAS Member management Service or of our failure to provide the SAS Member management Service in accordance with this Agreement in excess of the amount that has been received by SAS Member management from you as payment for the defective product or service provided by SAS, as at the date of claim; or 6.1.2. for any economic losses, any indirect, special or consequential loss, loss of data, goodwill or reputation or any wasted expenditure including but not limited to losses caused by viruses. 6.1.3. for any failure to perform our obligations or failure to perform our obligations properly as a result of our being prevented from doing so by an event beyond our reasonable control (which may include, without limitation, strikes; labour disputes; acts of God; war; riot; civil action; malicious acts or damage; compliance with any law, governmental or regulatory order, rule, regulation or direction; any act or omission of any government or other competent authority; accident; equipment or services failure, including the unavailability of third party telecommunications services, lines or other equipment; fire; flood or storm). 6.2. Each provision of this clause 6 operates separately. If any part is held by a court to be invalid, unreasonable or inapplicable then the other parts shall be severable and shall still apply in their entirety. 7. CHANGES, SUSPENSION, AND TERMINATION 7.1. We may alter and/or amend the SAS Member management Service at any time without giving notice to you. 7.2. We may suspend or terminate the SAS Member management Service at any time without giving notice to you. 7.3. SAS may terminate your account at any time for any reason, including any improper use of this site or your failure to comply with this Agreement. 7.4. Such termination shall not affect any right to relief to which SAS may be entitled. 7.5. Upon termination of this Agreement, all rights granted to you will terminate and revert to SAS. 7.6. SAS may at any time modify the Terms and Conditions making up this Agreement and your continued use of this site will be conditioned upon the Terms and Conditions as amended and in force at the time of your use. 7.7. We accordingly advise you to read and take note of these Terms and Conditions each and every time you visit the site, as these may have been modified since your last visit. 8. SAS PRIVACY AND COOKIE POLICY This clause 8 provides details about our Privacy and Cookie Policy, which Policy forms part of this Agreement. SAS takes your privacy seriously. We use the personal information that we collect from you in accordance with this Privacy and Cookie Policy. 8.1. What we mean by personal information When we refer to personal information in this Policy, we mean information that can identify you as an individual or is capable so identifying you. By personal information we don't mean general, statistical, aggregated or anonymised information. 8.2. Consent Your use of our services signifies your consent to us collecting and using personal information about you as specified below, in accordance with this Policy. 8.3. How we collect information about you[GD1] 8.3.1. You may provide personal information to us when communicating with us. 8.3.2. You may order a product or a service and provide your name, e-mail address, delivery address, credit or debit card number and expiry date so that the order can be processed and your products (or services where appropriate) delivered to you. Sometimes, you may be asked for your telephone number. 8.3.3. When you call us, we may monitor or record your calls and store details of the phone number(s) you use to make the calls. This information is used to better address your customer service needs. 8.3.4. If you enter a competition or participate in a promotion, we will ask for your name, address and e-mail address and any other relevant information about you. 8.3.5. When you connect to the Internet using our services, we will collect your Calling Line Identification Number (CLI). 8.3.6. We will collect information concerning your tastes and preferences both when you tell us what these are and through our analysis of customer traffic, including through the use of cookies (as described below). 8.3.7. It may be that you provide to us details of credit or debit cards or bank accounts in order to make payments to us. Any such information ("confidential financial information") will be used by us only for the specific purpose for which it was provided to us. 8.4. How we use your information 8.4.1. We may use your information to confirm that your orders have been received; to validate you as a customer when using our services and calling our [help desk]; to prevent and detect criminal activity, fraud and misuse of or damage to our services or networks; to prosecute those responsible and to contact you to invite you to form part of our consumer panel or various research groups. 8.4.2. We may also use your personal information and process such information for the purposes of management, research, analysis, corporate reporting, credit-scoring and improving business efficiencies. 8.4.3. We may use personal information collected about you to contact you by post, telephone and electronic mail (that is email, picture, video, and SMS) about functionality changes to our website, services or changes to our terms and conditions of use and to communicate with you about your customer benefits and advise you regarding the use of our services. 8.4.4. We may use the information collected about you to contact you by post or phone about new customer offers and services. We may also contact you by electronic mail for these purposes, subject to any preferences selected by you. 8.4.5. Subject to your preferences in respect of each of our services, selected third parties may use the personal information collected about you to contact you about information that you might find interesting. 8.5. Other information we may collect 8.5.1 We may collect network or traffic data related to your use and access to our services. Such data would include, but not be limited to, time spent using our services. We may also use some of this information for research, segmentation of our customer base, marketing our services and to understand and keep you informed. 8.5.2 We also collect information from visitors to our websites and registered customers to help us improve the websites and services that we make available. The type of information collected includes how many visitors visit our websites, when they visited, for how long and which areas of our services. This information allows us to continuously improve our services and develop them according to the taste of our customers and visitors. The information we collect from visitors to our websites who are not registered users is anonymous and does not include personal information that allows us to identify you as an individual. However, if you are a SAS Member, the information collected from our websites is not anonymous and SAS may use this information along with your preferences to tailor content, services and offers for you. 8.6. How long do we keep your information for? The time periods for which we keep your information may vary according to the use or purpose attached to the information. Unless there is a specific legal requirement requiring us to keep your information, however, we will not keep it for longer than necessary for the purpose for which the information was collected or for which it is to be processed. 8.7. Disclosing your information to third parties 8.7.1. SAS reserves the right to access and disclose individual-identifying information to comply with applicable laws, regulations and lawful government requests, to operate its systems properly or to protect itself or its users or to solve any customer disputes. 8.7.2. We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you. 8.7.3. We may from time to time elect to make use of other companies to provide some of our services, and our services will then be offered through third party advertisers on our website. We may then share your personal information with these companies. These companies can and will process this information and will be obliged to keep such information confidential. 8.8. Cookies A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting our website, our computer server will recognise the cookie, giving us information about your visit. 8.9. When and where do we use cookies? 8.9.1. During the registration process We allocate cookies during the registration process for our services. These cookies will hold information collected during your registration and will allow us to recognise you as a customer and provide you with the services you require. If your browser is set to reject cookies, you may not be able to register for SAS Member services. We may also use this data to better understand your interests while online and to personalise your visits to our websites. 8.9.2. On different sections of our portal We use cookies to collect information concerning visitors to our website. Our servers use two different types of cookies. The first type is known as a 'session-based' cookie and is allocated to your computer only for the duration of your visit to our website. It helps you to move around the website faster and, if you're a registered customer, it allows us to give you information relevant to your selected SAS Member service. This cookie automatically expires when you close down your browser. The second type of cookie is known as a 'persistent' cookie. A persistent cookie will remain on your computer for the period of time that has been set for each cookie. Persistent cookies are used for the purposes of advertisements on our site and to track whether these advertisements are clicked on by users; to control how often you are shown a particular advertisement; to tailor content to your preferences; to count the number of anonymous users of the site and to provide security within shopping baskets or transactions. The types of cookies used and the manner in which the information generated by them is used will be governed by those advertisers' privacy policies. We have no control over these. 8.9.3. How can you refuse or opt out of cookies? Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and to prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all. If you wish to block cookies, please follow the instructions below relevant to your particular browser software. Take care to ensure that the instructions you select match the type and version of your browser software: 8.9.4. Microsoft Internet Explorer 6 1. Select 'Tools' from the main task bar then 'Internet Options'; 2. Click on the 'Privacy' tab; 3. Choose the level of cookie security you want, ranging from Block All Cookies, High, Medium High, Medium (default level), Low and Accept All Cookies. 8.9.5. Microsoft Internet Explorer 5 1. Select 'Tools' from the main task bar then 'Internet Options'; 2. Change to the 'Security' tab and click 'Custom Level'; 3. Scroll down to the 'Cookies' section and set 'Disable'; 4. Click 'OK'. 8.9.6. Firefox 1.0 1. Select 'Tools' from the main task bar and then 'Options'; 2. Click on the 'Privacy' panel and then click on 'Cookies'; 3. Uncheck the 'Allow sites to set cookies' option; 4. Click 'OK'. 8.9.7. Netscape 7 1. Select 'Edit' from the main task bar then 'Preferences'; 2. Expand 'Privacy & Security' in the category menu and click 'cookies'; 3. Select the required option under 'Cookie Acceptance Policy'; 4. Click 'OK'. 8.9.8. How can you manage your privacy preferences? If you'd like us to stop processing your information for marketing purposes, please write to SAS at the address set out in clause 10 below. 9. GOVERNING LAW AND JURISDICTION This Agreement shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the Witwatersrand High Court in the event of any dispute arising from this Agreement. If any of the provisions of this Agreement are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of this Agreement, and the remainder of the Agreement shall continue in full force and effect. This Agreement constitutes the entire agreement between you and us with regard to the use of the Site. 10. REFUNDS POLICY Should you for any reason wish to cancel your purchase you will be liable for a 15% processing fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. An application for a refund will only be considered if the claim is received within 7 days of payment. SAS reserves the right to decline a refund application, at it's sole discretion, should it deem that the purchaser has benefited from the purchase. 11. CONTACT DETAILS In the event that you need to contact us for purposes related to this Agreement, please make use of the following contact details on this link: http://www.sailing.org.za/default/contact This Agreement was most recently updated on the 01 June 2011.
